Sales Connect – Brussels

SALES CONNECT – SPECIAL TRAINING WORKSHOP

A full-day workshop training especially designed for sales people to maximise nonverbal strategies for sales conversion.

GOALS

Ensure communication is transparent and relevant => Improve sales team-client relationship=> Maximize sales conversion ratio..

PROGRAM CONTENT – brief outline

Did you know research proved nonverbal communication contributes up to 93% in most of our daily life interactions?

We teach sales forces about deliberate strategies to maximise nonverbal impact.

Section 1:

Pre-assessment.

Round of Speed Networking.

Introspection of selling technique.

Participants realise how quick impressions can be made, impacting whether the client wants to carry forward the conversation, or not.

Section 2:

Formal introduction to the subject of body language, or how we send out signals in real time.

Participants are first taught how to be in control of what they are communicating and made aware of specific ways of projecting confidence hence improving the impact of their pitch.

Strategies to increase retention.

Lunch Break

Section 3:

Pitching over the phone. Strategies for sales meetings.

Important behaviours are explored with the participants, body part wise, and discussed using our in-house devised model CUE CONNECT (shortcut to remember the content of the workshop).

Group activity involves client scenarios for practice.

Section 4:

Approach to observe others in real time.

Video clip analysis helps the participants get real time exposure to these signals:

learn to interpret client stress and interject for maximum rapport.

Short activity to teach an important body language lesson.

Knowing when to stop. Busting myths.

Final wrap up & post-assessement.

7 TAKE-AWAYS

By the end of the program, each participant will be able to:

Put the best foot forward during all client interactions
Get an understanding of our basic response system
Communicate with more impact
Figure out in real time what the client is thinking, feeling or intending to do
Employ good nonverbal strategies during meetings, sales, negotiations, presentations etc.
Use tactics both in real time and after
Get a personal Sales Connect certification

About SIMPLY BODY TALK and the TRAINER

Simply Body Talk was established in Mumbai in 2013 by the Founder and CEO Ms. Khyati Bhatt, with an intent of making reachable a highly practical subject, and yet so sparsely known: nonverbal communication. Khyati trained with retired FBI special agent Joe Navarro, a worldwide expert, for mastery in this subject. She is also a certified expert in reading micro and mini expressions by Paul Ekman. Khyati has prior experience of working in the corporate world as a portfolio manager and current trader with a multinational company and also being a family entrepreneur in retail where she had firsthand experience of sales.

EVENT ORGANISATION / FAQ

– We will contact booked participants ahead of the event to confirm lunch preferences and restrictions

– Every participant will be requested to fill up an on-line questionnaire in order to better target needs

– Please bring your notebook, several pens and wear comfortable shoes; dress code is free

– The workshop will be presented and animated in English

– There will be handouts for each participant at the end of the day

– Purchased tickets can be cancelled and refunded up to 7 days prior the event

– For all inquiries, please write to [email protected]

DISCLAIMER / FINAL FAQ

Thank you very much for choosing Simply Body Talk and Cédric Moulin.

The content of this training workshop is protected by copyright laws and shared with you for the sole purpose of your own personal development and performance improvement. Photos may be taken during the event for communication and/or training purposes. If you do not want to appear on them, please clearly notify the staff upon your arrival. It’s ok.

We hope you enjoy our program and go back home inspired and ready to start practicing and applying your new findings. Learning takes time. This is not a “get rich quick” program.

Every participant and staff member of this event deserves respect, empathy and confidentiality. Diverse backgrounds are welcome. You don’t need any sort of diploma to attend this workshop. It may just help if you are interested in others. In order to make sure everyone fully enjoys the program, we ask phones to be set on plane or silent mode outside of breaks.

Our training premises are rented for you and will need to be left in perfect condition. Thanks in advance for your kind consideration. We reserve the right to ask anyone whose behaviour proves inappropriate or disrespectful to leave the premises but thankfully this never happened before. We are so grateful.